Shipping & Delivery
Processing Times
Standard orders are processed and shipped within 3 to 5 business days.
Orders that include Shipping Insurance receive priority handling (1 business day) and are eligible for free replacement in the event of lost or stolen packages.
Delivery Times
United States: 4–7 business days
During high-order periods, delivery may take up to 8–12 business days. We appreciate your patience and support.
- Canada: 8–15 business days (International Shipping)
- United Kingdom: 8–15 business days (International Shipping)
- Australia: 12–20 business days (International Shipping)
- Rest of the World: 6–20 business days (International Shipping)
Order Handling
All orders are shipped from our California warehouse and include full tracking from dispatch to delivery. Orders are carefully packed to prevent damage during transit.
Nudura is not responsible for:
- Delays caused by carriers or customs
- Lost, damaged, or stolen packages
- Orders sent to incorrect or incomplete addresses provided by the customer
We’ll always do our best to assist with tracking or locating a missing parcel. However, shipping fees cannot be refunded for delays caused by carriers or product availability.
International customers are responsible for any customs duties, import taxes, or fees charged by their local postal service.
Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email. You can follow your package’s journey directly using the link provided in your email.
Incorrect Address
If you entered an incorrect or incomplete address, please contact us immediately at help@trynudura.com with the correct details.
Address changes can only be made before the order has been shipped.
Shipping Inquiries
For any shipping-related questions or concerns, reach out to our support team at help@trynudura.com. We’ll be happy to assist you.